Privacy Policy

Last Updated: January 2026

1. Introduction

Welcome to Zylen. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our AI chat application.

2. Information We Collect

2.1 Information You Provide

• Account information (user ID, username)
• Chat messages and conversation history
• In-app purchase records
• User preferences and settings

2.2 Automatically Collected Information

• Device information (device type, operating system)
• App usage data and analytics
• Crash reports and performance data

3. How We Use Your Information

We use the collected information to:

• Provide and maintain the App's functionality
• Process in-app purchases and manage virtual currency
• Improve and personalize your experience
• Analyze usage patterns to enhance our services
• Communicate with you about updates and support
• Ensure the security and integrity of our services

4. Data Storage and Security

Your data is stored securely on your device and our servers. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Data Sharing

We do not sell your personal information. We may share your data only in the following circumstances:

• With service providers who assist in operating our App
• When required by law or legal process
• To protect our rights, privacy, safety, or property
• In connection with a merger, acquisition, or sale of assets

6. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Delete your account and associated data
• Export your data
• Opt-out of certain data collection

7. Children's Privacy

Zylen is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

8. Third-Party Services

Our App may contain links to third-party services. We are not responsible for the privacy practices of these external services. We encourage you to review their privacy policies.

9. Data Retention

We retain your personal data for as long as your account is active or as needed to provide you services. You can delete your account at any time through the App settings, which will remove your data from our systems.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: support@zylen.com